Expertise Technologies Pte Ltd is a fast growing Business Process Outsourcing (BPO) company with 15 years of experience managing a wide range of non-core but essential business processes and back-office functions for companies and public institutions in Singapore. Established in 1995 as an IT job placement agency, Expertise Technologies has since grown from its humble beginnings to become a proven and trusted BPO solution provider for companies in both private and public sectors. From being a mere provider of manpower to fill short-term needs, we are now a 350-strong team with capabilities to run an entire business unit such as a call centre or data processing unit for our customers. We strive to be a leading provider of high quality BPO services for companies across industries in Singapore. We aim to be the preferred BPO provider for companies of all sizes and industries in Singapore.

• Integrity – Service Level Agreements (SLA) and Key Performance Indicators (KPIs) are sacrosanct in the BPO industry. We at Expertise Technologies, take SLAs and KPIs very seriously. They are an important yardstick in measuring our service performance.
• Collaboration – we believe in developing win-win, long-term partnerships with our customers.
• Quality – mediocrity is unacceptable. We take great pride in providing high quality, seamless service at competitive rates for our customers.

Expertise Technologies is an ISO 9001:2000 certified service provider for the recruitment and outsourcing of manpower services. The ISO certification validates a service organization’s completion of an in-depth audit of their control services. We apply ISO practices in our stringent recruitment process where only people with the right aptitude and attitude are hired - and trained before being deployed. By having BPO processes in place, we ensure our staff can deliver the high quality service we promise to clients. We are not merely a vendor but your strategic partner. We work hard to earn your trust and we are committed to your success for we know we succeed only when you succeed. Internal monitoring systems are in place to ensure that our service delivery not only meets but even exceeds our commitment as contained in the Key Performance Indicators (KPI) and Service Level Agreements (SLAs).